Welcome to IIBA Edmonton: promoting Business Analysis in the Edmonton region since 2010. Our mission is to promote the standards, practices, and contribution of Business Analysis and support the certification of its practitioners within the communities we serve.
What a wonderful way to wrap the year at the Christmas party hosted by IIBA Edmonton at Braven @JW Marriott 10344 102 Street NW, Edmonton AB. A big shout out to the IIBA Edmonton Chapter President Darren Sutton for organizing this networking event for IIBA Edmonton members. Thanks to everyone for joining us and making this event special.
You may find yourself working on a project that wants to implement service desk software. But there’s a difference between Customer Service Management (CSM) and IT Service Management (ITSM) service desk software.
Russell Mears joined Business Analysis Live! to make the case that instinct is a form of compressed expertise that every business analysis professional should be treating as data.
At the end of a major software implementation project, every stakeholder group had a product they were happy with—except one. As we were set to go live, the most critical stakeholder management of my career was just beginning.